Bendis Imagine hearing every customer who walks in.
Meet Bendis, the AI host your customers choose to talk to. She greets the people who stop, answers from your own words, asks what you want to know, and turns what she hears into something your business can use.
AvaI am Ava from Fashion Boutique, and I would love to know what you are looking for today?
A conversation people choose to have.
Nobody is recorded for walking past. A customer taps Say hello, and Ava greets them, answers what they ask from what your shop wrote for her, and asks the one thing you want to know. With a face, a voice and a sense of when to stop.
Ask her something
Three questions the scripted customer put to her at our demonstration shop, and her answers exactly as she gave them, recorded. Nothing here is live; in a demo she answers about your business.
“According to our information, we have that navy work jacket in size L this week. What other colours and shapes would you actually wear?”
Answered from the shop's stock information for the week, then the brief's own question.
Her recorded voice, 8 seconds.
She speaks and listens in English or Romanian today; other languages on request.
Conversations reveal what a form never asks.
Customers tell a host things they would not type into a survey: what they came for, what they wished you had, what they would pay, what they keep asking. Bendis writes it down and says where each came from.
Something plain, navy or black, nothing shiny
A preference for plain, dark pieces to wear every day.
If it recurs across customers, weigh it in the buy for next season.
Are you open on Sunday?
A question about hours the shop may be hearing more often than it knows.
If it keeps coming up, put the hours where customers look, or test a Sunday.
I'd pay around a hundred and twenty for one I'd wear every day
A price expectation for a daily-wear jacket.
Once more than one customer says it, set the everyday range against what people say they would pay.
Illustrative opportunities, drawn from one scripted conversation at our demonstration shop. Not results.
After five conversations, what recurs
“Customers are actively seeking specific jacket styles and price points, though inventory availability and pricing sensitivity remain key barriers to purchase.”
Her conclusions across five scripted visits at the demonstration shop. A demonstration, not a finding.
From what they said to what you do next.
A buyer reads the preferences before the order goes in. A manager sees the question that keeps coming up and answers it once, for everyone. An owner tests an offer for a week and hears how people react, in their words. Every conversation is one page on your phone, minutes after she says goodbye; every five, a pattern.
- What the customer asked for, and whether she could answer it from your information
- Interests, objections and a suggested next step
- Her estimate of how they felt and how likely they are to buy, named as an estimate
- The conversation word for word, with one click to delete it
A counter, a table, a screen. Wherever your customers already are.
The boutique on this page is our demonstration. Here is where Bendis actually runs today, and what each stage of it means.
-
Used at our stand
Felikon's own stand
At small-business evenings, Lia hosts Felikon's table: four questions, about a minute, camera off, and a note per visitor to open the follow-up with.
-
In validation
An online study, in Romanian
Felikon's own research study runs online with Ava, camera off, through November 2026: real people, a fixed set of questions, and findings published only once verified.
-
Ready to pilot
Your counter, your brief
A shop, a showroom, a service desk. Your brief steers her questions, your words bound her answers, your logo sits in the corner, in English or Romanian. We set it up with you and stand beside it for the first afternoon.
The customer knows when Bendis is listening.
Nothing runs until a customer taps Say hello, and the screen says beforehand that the tap starts a conversation with an AI assistant, transcribed for the business; the disclosure line sits behind the (i) mark for the whole conversation. Where a shop uses the camera, it looks only until the conversation begins, a few seconds, to notice that someone is there and what they wear; any shop can switch it off. No pictures and no audio are kept. What is kept is the transcript, the report and, where the camera is on, a word for the garment and its colour, in the shop's own account for a period it sets, and any conversation can be deleted from the dashboard with one click. She is built to state only the prices, offers and hours you wrote for her, and to say nothing is nearly gone.
See how Bendis could work for your business.
Ten minutes on a laptop we bring, set up beforehand with whatever you would want her to ask, on our demonstration company; nothing of your customers' is processed. If you want more, an afternoon in your shop with us beside it, where the first real count happens: how many stop, how many talk, and what you learn from them.
If you then want her in your shop, three steps:
- We create your company and send you its link and your admin code.
- You write the brief, choose the language, upload your logo and name your host in the settings page.
- The link opens on your iPad. Your first customers talk to her, and each conversation's report is waiting when it ends.
- What you need
- An iPad with Safari or a laptop with Chrome, a stand, Wi-Fi and one link. For the afternoon we bring the kit.
- Pricing
- Every deployment is a little different. We will understand how you want to use Bendis and prepare an offer for your setup.
- What can carry your brand
- Your logo, the host's name, your brand name, the language she speaks and reports in, the brief, what she may tell customers and your offers, the hello she says to passers-by, and the disclosure line. Not yet her face, her voice or her clothes.
- Who is behind it
- Bendis is made by Felikon.